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We went Premier but...?

October 6 2008 at 3:44 AM
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  (Premier Login alternatiforum)
Network54 Premier Admin Group
from IP address 202.76.139.132
Datafast Telecommuncations Ltd
Sydney,
Australia

We went Premier but our visitors are still getting ads on all our forums (only I don't when I login)
why?

1st Plan we went
Traffic Level
Premier Level 0: Some ads, all features [0 pv]

was happy so we Changed our subscription plan's traffic level to
Traffic Level
Premier Level 1: 0 - 100,000 page views
but still getting ads can you please tell us why?


Thank you
admin
alternatiforum@hotmail.com
http://www.network54.com/Index/94345




 
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AuthorReply

(Login N54nick)
Network54 Employee

You Signed up for Semi-Premier

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October 6 2008, 9:47 AM 

Hello,

You signed up for Level 0 (Semi-Premier), which removes all ads except for the banner ad (typically that is the Google ad). Check out the sign up page:

Make Your Community Happy - Upgrade Today!
Add lots of great new features that your community will appreciate with Network54 Premier. When you sign up for the full Network54 Premier Services, all advertising is removed from your forums, chatrooms, and any other community resource you create, based on the number of page views you incur. When you go over that limit, you still get to keep the features, but some advertising will return and some will not (like popups). If this is all you want, choose level zero.
No More Popups
When you sign up for any Premier option, we remove all of the popup advertising.

Free Your Community From Ads
When you sign up for the full Premier option, we remove all of our advertising based upon a page view allowance.

Enhanced Statistics
Get detailed statistics about your community, including daily page views and unique visitors - then use our geographical view and break these statistics down by country.

Additional File Space
Got lots of photos that you need for your community resources? Premier gives you 60MB of file space.

See Who's Online
Our "Who's Online" feature will let you and your visitors know who's browsing the forums at any given moment.

Got A Question? Get An Answer
Got a question? You'll get an answer. We have dedicated Support Forums just for our Network54 Premier Account holders.

Full Text Search Engine
A full text search engine for your forums enables you and your visitors to use your forums as a powerful knowledgebase.

There are three different levels of service based on the amount of traffic you have in your forums. Traffic is measured in Page Views per month, or the number of times a page is requested and served from one of your forums. The first choice is Premier Level 0, which gets all the extra options and removes popups. This option applies to unlimited page views. The next two options are for the full Premier and include everything semi-Premier Level 0 has plus removing the on-page display advertising for the first 100K or 2M page views. If you go over the monthly limit your forums will start to have banner and link advertisements, though you will continue to not see popups and will keep the extra features (basicly reverts to Premier Level 0).

You should be able to upgrade to no Level One by going to My Account and selecting Change Renewal Plan. Then under Current Plan, select Level One.

 



Nick
N54 Customer Support

 
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(Premier Login alternatiforum)
Network54 Premier Admin Group
202.76.139.132
Datafast Telecommuncations Ltd
Sydney, 02
Australia

no chaged it to full premier level 1

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October 6 2008, 10:19 AM 

We did go Semi Premier at first but was happy so we Changed our subscription plan's traffic level to
Traffic Level
Premier Level 1: 0 - 100,000 page views
but still getting ads can you please tell us why?

Thank you

admin
alternatiforum@hotmail.com

 
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(Premier Login alternatiforum)
Network54 Premier Admin Group
202.76.139.132
Datafast Telecommuncations Ltd
Sydney, 02
Australia

Thanks Nick

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October 13 2008, 3:38 AM 

Hello Nick

Fixed up problem in ads showing up by changing our account from Semi-Premier to Full Premier as you supported.

We are very happy with Network54 and have been with you for over 8 years now.

Also Nick we want to know if its possible for you to re-activate one of our disabled old Forum please?

It's at URL: http://www.network54.com/Forum/163534/

We have hundreds of Topics and thousands of valuable information in threads of many years written work there and we need to get them back to carry them to our Archives.

Even though that Forum was disabled and it says whats written below when we try to access it. The reason was NOT a breach of the Network54 User Agreement and it was ONLY a misunderstanding of Credit Card Payment. I will paste that below too:

http://www.network54.com/Forum/163534/
Sorry...
This Network54 forum has been disabled due to a breach of the Network54 User Agreement by the owner of this forum.

Network54 does not allow forums that contain or contain links to nudity, sex, pornography, illegal activities, unauthorized use or distribution of copyrighted material(s) (including 'warez' boards), mail fraud and pyramid schemes, hatred and racism of any kind, guns or firearms, or any other material that may be deemed libelous or offensive to another individual or organization.



From: Nick
To: MGK
Sent: Saturday, April 02, 2005 1:17 AM
Subject: {Spam?} RE: http://www.network54.com/Forum/251643>;

Sorry, that’s all I can do. He is responsible for credit card accounts in which the credit card is reported as stolen. You will need to deal with him.

Regards,
Nick
N54 Customer Support Specialist



Thanks for all
Admin



 
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(Premier Login alternatiforum)
Network54 Premier Admin Group
202.76.139.132
Datafast Telecommuncations Ltd
Sydney, 02
Australia

Forum 74579

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October 26 2008, 4:40 AM 

Hello Nick

Do you know why our Forum 74579 is disabled?
http://www.network54.com/Forum/74579/

Regards
Admin




 
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(Login N54nick)
Network54 Employee

Re: Forum 74579

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October 27 2008, 3:59 PM 

Hello,

According to our records, your login does not own that forum. In fact, the owner of that forum had not logged in since 2005, so it was considered abandoned.

Regards,



Nick
N54 Customer Support

 
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(Premier Login alternatiforum)
Network54 Premier Admin Group
202.76.139.132
Datafast Telecommuncations Ltd
Sydney, 02
Australia

Re: Forum 74579

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October 27 2008, 8:46 PM 

Hi Nick

As you said I myself don't have the loging for Forum 74579 and our Moderator has not been online for a long time but we still use the forum as our Archive and we have hundreds of Topics and thousands of valuable information in threads of many years written work there.

So if there is NO particular reason and was NOT a breach of the Network54 User Agreement for disabling it. Can you please re-activate our old Forum 74579? atleast till we can get them back and carry them to our New Archives Folder.

Thank you
Admin

 
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(Login N54nick)
Network54 Employee

Re: Forum 74579

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October 28 2008, 11:05 AM 

Admin,

We generally do not shut down a forum just simply for being abandoned. There are generally others terms of use violations.

For example, Forum 74579 forum has spam messages left undeleted:

GET A FREE PREPAID CELL PHONE WITH 30 FREE MINUTES vincent - Dec 24, 2005, 2:07 PM
PULL IN $1000 DAILY MAKE MONEY HOME + A FREE CELL PHONE vinn00 - Dec 19, 2005, 4:57 PM

The forum is now back up, but please read our terms of use, and keep this forum in compliance with them.

Thank you,



Nick
N54 Customer Support

 
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(Login scarmig)
N54 Volunteer Moderator

Just a comment...

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October 28 2008, 12:08 PM 

Shutting down a forum for having a few spam messages from three years ago seems a bit... heavy-handed. I mean, I have seen where spammers will purposefully go into old threads and spam there so they don't get caught as quickly.

I would like to suggest that if Network 54 is going to shut down forums for having spam messages, there should be a setting to automatically lock threads that are inactive, according to the owner's time preference. This way, I don't have to worry about some spammer dumping something into a thread no one has looked at in five years.

Alternatively, a warning to the forum owner would be appropriate. It is one thing to shut down a user account for creating spam, it is significantly different to shut down a forum because the forum owner doesn't police for spam as vigilantly as Network54 thinks they should.

Just my thoughts.



.

 
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(Login N54nick)
Network54 Employee

Forum 163534 Reactivated

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October 13 2008, 10:14 AM 

Hello,

We would not have shut a forum down simply because the login reverted from Premier to free. However, I reactivated it.

Regards,



Nick
N54 Customer Support

 
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